PRIVACY
POLICY

Personal Data We May Collect

Depending on how you interact with us, we may collect information including:

Information You Provide

• Name
• Telephone number
• Business email address
• Company or organisation
• Company website
• Industry
• Country
• Budget or project range
• Services or practices you are interested in
• Information contained in your enquiry or brief
• Correspondence and communications with us
• Any other information you voluntarily provide

If you become a client, supplier, partner or other business contact, we may also collect information reasonably required to manage that relationship.

Technical and Usage Information

When you use our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time and duration of visits
• Referring website or source
• Interaction and navigation information
• Cookie and analytics identifiers

The exact information collected depends on the technologies and services active on our website.

How We Collect Personal Data

We may collect personal data:

• directly from you through website forms
• when you contact us by email, telephone or other communication channels
• during meetings, events or business discussions
• when you request a proposal, quotation or information
• through cookies and website analytics technologies
• from business partners, referrals or professional contacts
• from publicly available professional or business sources
• through service providers acting on our behalf

How We Use Personal Data

We may process personal data for purposes including:

• responding to enquiries and briefs
• assessing potential projects or engagements
• preparing proposals, quotations and recommendations
• communicating with prospective and existing clients
• delivering and managing our services
• managing client, supplier and partner relationships
• improving our website, services and user experience
• understanding website usage and performance
• maintaining website and information security
• preventing fraud, abuse or misuse
• maintaining internal business and administrative records
• sending relevant business communications or marketing where permitted
• fulfilling legal, regulatory, accounting or compliance obligations
• establishing, exercising or defending legal rights
• carrying out corporate transactions, restructuring or business transfers where relevant

We will use personal data only for purposes that are reasonably connected to the circumstances in which it was collected, unless otherwise permitted or required by law.

Providing Personal Data

Where we request personal data, certain information may be required so that we can respond to your enquiry or provide the requested service.

If required information is not provided, we may be unable to properly evaluate or respond to your request.

Fields that are optional should be treated as voluntary unless otherwise stated.

Marketing Communications

Where permitted by applicable law, we may use your contact information to send information relating to Beyonary, our services, Insights, events or other relevant business communications.

You may ask us to stop sending marketing communications at any time by using an unsubscribe function where available or contacting us directly.

We may still send administrative or service-related communications where necessary.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• enable essential website functionality
• remember preferences
• understand website traffic and usage
• measure website performance
• improve our content and user experience
• support marketing and advertising activities where applicable

Cookies may be placed by Beyonary or by third-party service providers.

Depending on the tools active on our website, these may include analytics, advertising, embedded media, security or performance technologies.

Where a cookie preference or consent mechanism is provided, you may use it to manage applicable non-essential cookies.

You can also control cookies through your browser settings, although disabling certain cookies may affect website functionality.

Analytics and Third-Party Technologies

We may use analytics, advertising, hosting, security, communications or other technology providers to support the operation of our website and business.

These providers may process technical or personal data on our behalf or in accordance with their own applicable privacy practices.

Where required, we take reasonable steps to ensure that service providers receiving personal data are subject to appropriate confidentiality, security and data protection obligations.

Disclosure of Personal Data

We may disclose personal data where reasonably necessary to:

• companies or entities associated with Beyonary
• hosting, cloud, email, CRM, analytics and technology providers
• contractors, consultants and specialist partners supporting an engagement
• professional advisers such as accountants, auditors, lawyers or company secretaries
• service providers assisting with business administration
• regulators, government authorities, law enforcement or courts where required
• parties involved in a potential merger, acquisition, restructuring, investment or transfer of business or assets
• other parties where you have authorised the disclosure

We do not disclose personal data merely because a third party requests it.

Working With Partners and Agencies

Some engagements may involve Beyonary working alongside other agencies, consultants, contractors, technology providers or production partners.

Where personal data must be shared to perform an engagement, we will seek to limit disclosure to information reasonably required for the relevant purpose and apply appropriate safeguards where required.

International and Cross-Border Transfers

Some technology providers, cloud platforms, service providers or business partners may process or store information outside Malaysia.

Where personal data is transferred internationally, we will take reasonable steps to ensure that the transfer is handled in accordance with applicable data protection requirements and that appropriate protection is provided for the personal data.

Data Security

We take reasonable administrative, organisational and technical measures designed to protect personal data against:

• unauthorised access
• unauthorised disclosure
• accidental loss
• alteration
• destruction
• misuse

However, no website, network, transmission method or storage system can be guaranteed to be completely secure.

Where a personal data breach occurs, we will assess and manage the incident and make notifications where required by applicable law.

Data Retention

We retain personal data only for as long as reasonably required for:

• the purposes for which it was collected
• an ongoing or potential business relationship
• operational and administrative requirements
• contractual obligations
• dispute resolution
• legal, regulatory, accounting or compliance requirements

When personal data is no longer reasonably required, we may delete, anonymise or securely dispose of it.

Your Rights

Subject to applicable law and any permitted exceptions, you may have rights relating to your personal data, including the ability to:

• request access to personal data we hold about you
• request correction of inaccurate or incomplete information
• withdraw consent where processing is based on consent
• object to or opt out of certain direct marketing
• request information about how your personal data is processed
• exercise applicable data portability rights
• make a complaint concerning the handling of your personal data

We may need to verify your identity before processing certain requests.

Some requests may be subject to legal limitations, exemptions or reasonable administrative requirements.

Sensitive Personal Data

Please avoid submitting sensitive personal information through our general enquiry forms unless it is genuinely necessary for your request.

Where sensitive personal data is provided or needs to be processed, we will handle it in accordance with applicable legal requirements.

Children’s Privacy

Our website and business services are primarily intended for organisations, professionals and business users.

We do not intentionally seek to collect personal data from children through our general business enquiry processes.

If you believe that personal data relating to a child has been provided to us inappropriately, please contact us.

Third-Party Websites

Our website may link to websites, products, media properties or services operated by third parties.

Those websites operate under their own privacy practices.

Beyonary is not responsible for the privacy practices, security or content of third-party websites merely because we link to them.

You should review the applicable privacy policy before providing personal information to a third party.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• changes to our business
• changes to the website
• changes to technologies we use
• regulatory developments
• changes to our data practices

The latest version will be published on this page together with an updated effective date.

Contact Us

For questions, requests or concerns regarding this Privacy Policy or our handling of personal data, please contact:

Where applicable, requests concerning personal data will be handled in accordance with relevant Malaysian data protection requirements.